When trying to activate USB Network Gate on Windows 7 or Windows Server 2008R2/2012, you may get an error message even if your computer has Internet access:


Method 1: Perform offline activation by following the instructions provided here: 

Note: Since your current computer is connected to the Internet you don’t need to use another computer for offline activation.  

Method 2: Configure your computer to perform online software activation:

  • Install the KB3140245 update through Windows Update or get the stand-alone package for this update at the Microsoft Update Catalog website.
  • Download EasyFix and install it to enable the TLS 1.2 secure protocol in your system.
  • Reboot your computer or restart the Electronic Team USB Network Gate Service.
  • Perform online activation of USB Network Gate.