HelpWire
Operator GUI Client GUI HelpWire Bridge
Brief User Guide 1) Upon logging into account the support operator will see a screen listing available customers (if any) and operator’s name on top of tha...
Mon, 2 Aug, 2021 at 2:26 PM
Brief User Guide 1) Upon logging into the account the customer will see a screen displaying their client ID and the list of local devices available for rem...
Mon, 2 Aug, 2021 at 4:17 PM
HelpWire Bridge is a hardware virtualization technology that allows you to emulate a remote physical USB device on the operator side. To repair an...
Mon, 2 Aug, 2021 at 8:48 PM
Before the operator can connect to the client’s USB device remotely, it’s required to configure a Raspberry Pi Zero (provided as a part of the Helpwire Brid...
Mon, 2 Aug, 2021 at 8:38 PM