Send Activity log to our support team
Created by: Electronic Team
Modified on: Fri, 2 Jul, 2021 at 5:44 PM
- In case the sync fails:
after the actual sync attempt click “Show log” button -> “Send to technical support” -> then enter your email address and leave a few comments.
- If you can’t establish connection to the device:
after several connection attempts, click on the name of your Mac in SyncMate sidebar -> select “Activity Log” tab -> click “Show log” button -> “Send to technical support”.
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