Send Activity log to our support team
Created by: Emilia Rudd
Modified on: Fri, 2 Jul, 2021 at 5:44 PM
- In case the sync fails:
after the actual sync attempt click “Show log” button -> “Send to technical support” -> then enter your email address and leave a few comments.
- If you can’t establish connection to the device:
after several connection attempts, click on the name of your Mac in SyncMate sidebar -> select “Activity Log” tab -> click “Show log” button -> “Send to technical support”.
Emilia is the author of this solution article.
Did you find it helpful?
Sorry we couldn't be helpful. Help us improve this article with your feedback.