FAQ
Starting with version 7.2 SyncMate doesn’t offer Google Drive and Microsoft OneDrive mounting feature. Don’t hesitate to update your SyncMate though! All r...
Mon, 5 Jul, 2021 at 11:16 AM
SyncMate requires macOS 10.13 and higher and is compatible with Android 4.0+ devices and iOS 5+ devices. Detailed information on compatible platforms ca...
Tue, 1 Nov, 2022 at 4:57 PM
If you get a Sync Failed error when trying to sync contacts and calendars, most likely you didn’t grant SyncMate access to your contacts and calendars on fi...
Fri, 2 Jul, 2021 at 5:41 PM
Since the release of Android OS 6.x, Android Stock browser was replaced with Chrome. Unfortunately, the current version of SyncMate doesn’t work with Chrome...
Mon, 5 Jul, 2021 at 11:34 AM
If Photos app on your Mac freezes during sync process, most likely there is a large number of images in the library. However, this problem doesn’t depend on...
Fri, 2 Jul, 2021 at 5:42 PM
Unfortunately, you can’t sync the whole Photos library. With SyncMate you can sync folders with images and videos on your Mac, as well as Photos albums. B...
Fri, 2 Jul, 2021 at 5:42 PM
SyncMate doesn't support iCloud Two-Step verification. Unfortunately, we don’t have a possibility to add support for this feature in the near fut...
Fri, 2 Jul, 2021 at 5:42 PM
If Android device is connected via USB cable, but “Mount disk now” button is grayed out, try to do the following: 1. Disable “Disk drive” mode on your devi...
Mon, 5 Jul, 2021 at 11:59 AM
IP addresses are assigned with the help of DHCP. In most cases mobile device receives IP address 169.254.2.1 and network interface on Mac computer gets IP 1...
Fri, 2 Jul, 2021 at 5:43 PM
The connection may fail because: 1. Your router can have a hardware firewall that is blocking all incoming and outgoing traffic for the ports that are used...
Mon, 5 Jul, 2021 at 12:17 PM