DoCast FAQ

Why does the app stop transmitting when my device is locked?
This is a restriction imposed by the operating system to prevent background recording for security and performance concerns. You may configure how long it t...
Mon, 5 Aug, 2024 at 2:50 PM
What features are not included in the free version?
The free version of DoCast allows unlimited photo streaming only, while the rest of the features have the following limitations: Video streaming is limite...
Thu, 19 Dec, 2024 at 11:56 AM
Why can't I play music from my Apple Music library?
If you have an Apple Music subscription, then DoCast will display music available from this service, as it is accessible through the Music app and is shown ...
Mon, 5 Aug, 2024 at 2:52 PM
When mirroring the screen to Fire TV, a loading indicator occasionally appears
This happens because DoCast prevents the screensaver from appearing on Fire TV. To prevent the loading indicator from showing, you need to: Disable the sc...
Thu, 19 Dec, 2024 at 11:56 AM
When streaming music to Fire TV, the screensaver may start.
If the song being played has a duration of more than 5 minutes, the screensaver may start after 5 minutes of playback. You can disable the screensaver acti...
Mon, 5 Aug, 2024 at 2:53 PM
The rewind option is not working when streaming video and music to Roku devices.
When streaming video to Roku devices, you need to use the Roku remote control to rewind. Unfortunately, rewinding from DoCast is not supported. Rewinding s...
Mon, 5 Aug, 2024 at 2:54 PM
Should I allow incoming connection on my Samsung TV when I connect to it the first time?
The first time you try to connect to your Samsung TV, there might be a message showing up on the screen of your TV: “A new device has been detected. Do you ...
Mon, 5 Aug, 2024 at 2:54 PM
The first time connecting to my Samsung TV I clicked “Deny” on the TV by mistake. Is there a way to remedy this?
Yes, you can easily remedy this undesired situation by following the instructions listed below. If your TV is from 2012 to 2014 (E, F, H Models): On...
Mon, 5 Aug, 2024 at 2:55 PM