Sales FAQ
Since a purchase order (PO) is an official binding document (a contract to purchase) that gets issued by a buyer to a seller, it is not available for select...
Fri, 10 Nov, 2023 at 2:48 PM
As you perhaps already know we (Electronic Team) don’t process payments. For order processing and charging clients for our products, we use the services of ...
Fri, 16 Jul, 2021 at 7:22 PM
As a global software-development company we operate mostly electronically: we sell and deliver our software utilities via Internet and thus there is no gene...
Fri, 16 Aug, 2019 at 12:15 PM
How soon you get the license depends on many factors: the purchase service you used, the payment method you selected and the license type you ordered. U...
Fri, 16 Aug, 2019 at 12:16 PM
When you order a product by Electronic Team you get it immediately and electronically. Electronic delivery means that you are sent an email with a link to t...
Fri, 16 Aug, 2019 at 11:40 AM
As you know, you purchase Electronic Team products from our official e-commerce resellers: 2Checkout and FastSpring. So, if you had already placed the o...
Fri, 16 Aug, 2019 at 12:16 PM
In spite of the fact that we distribute our software via Internet and deliver it electronically, you surely have an option to order a Backup CD or a Backup ...
Fri, 16 Aug, 2019 at 12:17 PM
Our goal is to ensure your complete satisfaction with your purchase. If you are not satisfied with the product, you can claim for a refund or replacement wi...
Fri, 16 Aug, 2019 at 12:11 PM
You can find the invoice in your order confirmation email. As an option, you can contact our e-commerce reseller that processed your order (2Checkout an...
Fri, 16 Aug, 2019 at 12:18 PM
All our orders are processed by our official e-commerce resellers (2Checkout and Paddle) and according to EU regulations, all customers located within the E...
Wed, 20 Sep, 2023 at 1:47 PM