TVRem FAQ

Which devices are currently supported by TVRem?
TVRem is fully compatible with: Android TV and Google TV devices: Android TVs (TCL, Hisense, Sharp, onn., Sony, Philips, etc.), Chromecast with Google TV,...
Fri, 28 Nov, 2025 at 3:25 PM
Why can't I find and connect to my device?
1. Check whether TVRem is compatible with your device. 2. Check whether you are using the latest version of TVRem. We are constantly working on updates and...
Fri, 28 Nov, 2025 at 3:26 PM
Should I allow incoming connection on my Samsung TV when I connect to it the first time?
The first time you try to connect to your Samsung TV, there might be a message showing up on the screen of your TV: "A new device has been detected. Do...
Fri, 28 Nov, 2025 at 3:43 PM
The first time connecting to my Samsung TV I clicked “Deny” on the TV by mistake. Is there a way to remedy this?
Yes, you can easily remedy this undesired situation by following the instructions listed below. If your TV is from 2012 to 2014 (E, F, H Models): On...
Fri, 28 Nov, 2025 at 3:26 PM
Should I allow control by mobile apps for my Roku device?
To use TVRem with your Roku device, you need to allow mobile app control on your Roku. If TVRem detects that this permission is disabled, you will see an in...
Fri, 28 Nov, 2025 at 3:26 PM
Some keys/buttons not working
Some buttons on your device may not work because your device does not support the corresponding command.  For example, on Google TV Streamers, volume butto...
Fri, 28 Nov, 2025 at 3:26 PM
The app list is incorrect or empty
On some devices, it is not possible to get the list of the installed apps. For example, Android TV, Google TV, and some Samsung TV models may not provide th...
Fri, 28 Nov, 2025 at 3:26 PM